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Refund & Cancellation Policy

Cancel Anytime

You can cancel your monthly plan at any time from your account settings.

Your plan will stay active until the end of the billing period.

Refunds

  • You can get a full refund within 7 days of purchase if you haven’t used any swap services.

  • No refunds will be given after 7 days or if any swaps have been used.

  • Refunds are processed within 5 to 7 business days.

Swap Boxes & One-Time Orders

  • One-time orders, like Eco Swap Boxes, are non-refundable after they are packed or shipped.

  • If there is a problem with your order, please contact us within 48 hours of delivery.

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